At Peratile Tech Private Limited, we are fully committed to ensuring your shopping experience is exceptional, and this commitment extends to providing reliable and efficient shipping services. Before making your purchase, we kindly request that you take a moment to familiarize yourself with our shipping policy.
Shipping Within India
Our delivery network covers most locations within India, allowing us to bring our products right to your doorstep. While we are proud to serve many areas, there may be a few exceptions, which can be easily clarified by entering your Personal Identification Number (PIN) during the checkout process.
Our domestic shipments typically reach your address within a timeframe of 3-8 days. As soon as your order embarks on its journey, you'll receive an email or text message notification, complete with a consignment number. To keep track of your order's status, simply log into your account and navigate to the "Profile" section on our website.
Split Shipments
In situations where your order consists of multiple items, we may choose to split the shipment into several parcels to expedite the fulfillment process. We want to assure you that this additional service does not come with any extra charges.
Cancellations
We understand that circumstances can change. If, for any reason, we are unable to fulfill or ship your order, we will promptly inform you via email or text message, providing details of the cancellation.
You retain the flexibility to cancel your order at any time before it begins its journey. To do so, access your account on our website, proceed to the 'Order' section, and select the appropriate cancellation option. However, once the order has been dispatched, it becomes non-cancellable.
Contact Us
Feel free to contact us if you have any questions, comments, or concerns about our services or Terms and Conditions. You can contact our dedicated customer service team via [email protected].
